At United Printers, we understand that your privacy is important, and we’re committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or use our printing services.

By using our website or services, you agree to the practices described in this policy. If you don’t agree with any part of this policy, please don’t use our website or services.

Information We Collect

Information You Provide to Us

When you use our services, you may voluntarily provide us with:

• Contact Information: Your name, email address, phone number, and mailing address

• Business Information: Company name, job title, and business address

• Order Details: Shipping addresses, billing information, and project specifications

• Payment Information: Credit card details, billing addresses, and payment preferences

• Design Files: Any files, artwork, or documents you upload for printing projects

• Communication Records: Messages, emails, or chat conversations with our support team

Information We
Collect Automatically

When you visit our website, we automatically collect certain information:

• Technical Data: Your IP address, browser type and version, operating system, and device information
• Usage Data: Pages you visit, time spent on our site, click patterns, and referral sources
• Location Data: General geographic location based on your IP address
• Cookie Data: Information stored through cookies and similar tracking technologies

How We Use Your Information

We use your information to provide you with the best possible printing experience:

Primary Uses

• Order Processing: Fulfilling your printing orders and managing your projects
• Customer Service: Responding to your questions, concerns, and support requests
• Quality Assurance: Ensuring your printed materials meet our quality standards
• Account Management: Creating and maintaining your customer account
• Communication: Sending order updates, shipping notifications, and important account information

Secondary Uses

• Service Improvement: Analyzing website usage to enhance our user experience
• Marketing Communications: Sending promotional offers and company updates (with your consent)
• Business Operations: Managing our internal operations and maintaining business records
• Legal Compliance: Meeting legal obligations and protecting our legitimate business interests

Information Sharing and Disclosure

We respect your privacy and don’t sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Partners

We work with trusted third-party service providers who help us operate our business:

• Payment Processors: To securely process your payments
• Shipping Companies: To deliver your printed materials
• Technology Providers: To maintain our website and customer systems
• Production Partners: To fulfill specialized printing requirements

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety, and that of our customers
• Investigate fraud, security issues, or violations of our terms
• Respond to emergency situations involving public safety

Business Transitions

If United Printers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We’ll notify you of any such change in ownership or use of your information.

Data Security and Protection

Your information security is our priority. We implement multiple layers of protection:

Technical Safeguards

• SSL Encryption: All data transmission is protected with industry-standard SSL encryption
• Secure Servers: Your information is stored on secure, monitored servers
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Ongoing security updates and system monitoring

Physical Safeguards

• Restricted Access: Physical access to our facilities and equipment is strictly controlled
• Secure Storage: Paper records and backup systems are stored in secure locations
• Equipment Security: Computers and devices are password-protected and regularly updated

Important Security Note

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of information transmitted over the internet, but we continuously work to protect your data using industry best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

Your Cookie Choices

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some website features. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all cookies (not recommended)
• Get notifications when cookies are set

Your Privacy Rights and Choices

You have important rights regarding your personal information:

Access and Control

• Account Access: View and update your account information at any time
• Data Requests: Request a copy of the personal information we have about you
• Corrections: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)

Communication Preferences

• Marketing Emails: Opt out of promotional emails by clicking “unsubscribe” or contacting us
• Account Notifications: Some communications are essential for your account and cannot be disabled
• Contact Preferences: Choose how and when we contact you about your orders

Children’s Privacy

United Printers services are designed for businesses and adults. We don’t knowingly collect personal information from children under 16. If we discover that we’ve collected information from a child under 16, we’ll delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

International Users

Our services are operated from the United States. If you’re using our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country. By using our services, you consent to this transfer.

Third-Party Links

Our website may contain links to other websites, including social media platforms and partner sites. This Privacy Policy only applies to United Printers website and services. We’re not responsible for the privacy practices of other websites, so we encourage you to read their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

• Notification: We’ll post the updated policy on our website with a new “Last Updated” date
• Significant Changes: For major changes, we may notify you via email or website banner
• Your Acceptance: Continued use of our services after changes means you accept the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

We’re here to answer your privacy questions and address any concerns. You can reach us:

Email: jeff.miller@unitedprinters.us
Phone: (209)479-7043

Response Time: We’ll respond to privacy inquiries within 30 days.

Thank you for trusting United Printers with your printing needs and your personal information. We’re committed to earning and maintaining that trust every day.